Workplace Conflict Resolution Workshops

Workplace conflict will occur at some point in time - learning to manage it well is what leads to higher productivity and morale. Workplace conflict can occur from change, innovation, creativity, role ambiguity, poor communication, differences in work styles, competing priorities, resources scarcity, personality clashes, unfair treatment, perceived bias, stress and high pressure and/or cultural or value differences.

We believe that effective leadership includes being conflict competent. We provide interactive conflict resolution workshops from a half to a full day to equip your leaders with conflict strategies and skills. These workshops cover the following areas:

• Defining conflict and other psychosocial hazards

• Cost of conflict

• Outcomes of conflict

• Sources of conflict

• Stages of conflict

• Conflict management styles

• Conflict management strategies

• Key skills