Kirsty Augustine

Founder | Director

  • Consultancy Matters provides a full suite to address conflict in the workplace including:

    1. identification of issue/s

    2. resolution of issue/s and

    3. training and coaching equipping leaders and individuals with conflict management skills.

    Many allegations of bullying do not meet the legislative definition although the aggrieved will feel bullied.

    Workplace investigations are an important investigative tool however are not always the best approach for allegations of bullying.

    If the allegation is unfounded and the issue is conflict or poor management support, the investigation can further inflame and escalate conflict.

    Conflict resolution can:

    • Resolve the issue

    • Mitigate or eliminate risk

    • Mitigate lost productivity

    • Reduce the likelihood of a worker’s compensation or other claims being made

    • Increase morale & productivity

  • Kirsty has a background in Employee and Industrial Relations (IR) including senior management roles and board appointments (ministerial and volunteer appointments).  Her experience spans a variety of industries from Construction through to Health and Aged Care.

    She has extensive knowledge and experience in conflict resolution and employment legislation coupled with an understanding of workplace stressors and mental health matters.

    She is passionate about improving workplace culture, developing leaders and resolving conflict. 

    Her experience dealing with mental health issues, in the workplace and personally, drives her commitment to fostering healthier, more inclusive workplaces. 

    • Workplace mediation and conflict resolution

    • Managing conflict between employees, managers, unions, and contractors

    • Coaching individuals in leadership and conflict resolution

    • Workplace culture reviews

    • Employment compliance

    • Resolution of employment and workers compensation disputes

    • Advice and implementation of strategies to mitigate risks throughout the employment life cycle

    • Stakeholder engagement

    • Project management of HR and IR projects

    • Development and deployment of IR strategy

    • Managing teams

    • Graduate Certificate: Industrial Relations - Charles Sturt University

    • Bachelor of Business (HR/IR) - Queensland University of Technology

    • Associate Diploma Business Management, TAFE

    • NMAS/AMDRAS Nationally Accredited Mediator - Australian Mediation Association

    • CINERGY ® Conflict Management Coaching - Resolution Institute

    • Graduate, Company Directors Course - Australian Institute of Company Directors

    • Organisational Coaching Level 1 Certificate - Institute of Executive Coaching and Leadership

    • Accredited Mental Health First Aider - St Johns

    • Australian Human Resources Institute

    • Resolution Institute

  • Kirsty is passionate about environmental conservation including waste management and generally helping people within the community.

    Volunteering activity:

    • Founded a Repair Cafe in her local area to divert waste from landfill by having items repaired

    • Board Member for Brisbane Youth Service

    • Local nursery involved in local area environmental conservation

    • St Vincent de Paul Retail Store Supervisor

    • Local community centre assisting with organisation and decluttering.