Thank you for the calm, methodical & professional approach you took to mediate a difficult & emotional situation. To achieve an outcome at all is a tribute to your efforts.

Anonymous Mediation Participant (Religious Organisation)

Kirsty Augustine is brilliant at what she does. She’s calm, clear and highly effective in navigating workplace conflict – especially the kind that can quietly erode teams and performance if left unchecked.

She’s not interested in drama or quick fixes. Kirsty helps people get to the heart of the issue, work through it with respect, and come out strong on the other side. Her focus is on practical outcomes and long-term growth, not just resolution.

If you’re looking for someone who can help your team handle tough conversations and build better ways of working, Kirsty’s the person to talk to.

Tim McDade, Strategic Consultant & Facilitator

Kirsty has a wealth of experience in supporting organisations with workplace conflict and mediation.

She has a very practical, warm approval and thrives on helping the people she is working with to reach a positive outcome.

She’s down to earth, caring and isn’t afraid of a challenge. And I always enjoy hearing her perspective and ideas.

She’s someone I trust completely and I have no hesitation referring Kirsty to my clients who need support in the conflict resolution and mediation space.

And I really admire that Kirsty has clarity around her values and she lives by them.

Tracy Cooper, Change Specialist

I’ve had the privilege of working in the same organisation as Kirsty, and I can confidently say that her mediation skills are second to one. Kirsty has an incredible ability to bring calm, clarity and relatability to even the most challenging situations.

What I admire about Kirsty is how she combines empathy within her approach. She doesn’t just mediate for the sake of resolving the issue, but to reach a solution that works for all parties involved. Her presence during difficult conversations reassures everyone involved that things will be handled fairly and respectfully, making her an invaluable asset in any team.

If you’re looking for someone who can navigate tough situations with tact and grace, I can’t recommend Kirsty highly enough.

Rebecca Bennett, Project Officer, Research, Development & Innovation, Australia Country Choice