Our services

  • Group of people stacking hands wearing colorful sweaters

    Conflict Resolution

    “Peace is not the absence of conflict, but the ability to cope with it.” Mahatma Gandhi

    ✅ Mediation

    ✅ Facilitated discussions

    ✅ Conciliation

    ✅ Conflict Resolution Workshops

    Find out more
  • Group of people sitting at a wooden table in a meeting, taking notes with pens and notepads.

    Coaching & Mentoring

    “Coaching is unlocking people’s potential to maximise their own performance. It is helping them to learn rather than teaching them.” John Whitmore

    ✅ Conflict Coaching

    ✅ Organisational Coaching

    ✅ ER/IR Mentoring

    Find out more
  • Three people smiling and working on laptops at a table with a notebook and a drink in a cozy setting.

    Compliance to Culture

    Culture is how we do things around here. Compliance is not just about following rules but doing what is right - morally and ethically.

    ✅ Workplace Culture Reviews

    ✅ ER/IR/HR Advice & Support

    Find out more

Conflict Resolution

Mediation

Mediation is a confidential facilitative process, in which the parties to a dispute, with the help of a dispute resolution practitioner (the mediator), endeavour to reach decisions and/or agreements.

Benefits of mediation include that the parties have full control over the outcomes; the discussion is guided by the needs of the parties; it is confidential and voluntary.

Mediations are available for workplace disputes and/or employment/workers compensation disputes.

Facilitated Discussions

A facilitated discussion follows a similar structure as mediation however is guided by the facilitator.

These discussions can be used for resolving workplace disputes, negotiations and in other matters where an independent facilitator is useful to assist the parties to communicate.

Conflict Resolution Workshops

We believe that being a good leader includes being conflict competent.

We provide interactive conflict resolution workshops from a half to a full day to equip your leaders with conflict strategies and skills. These workshops cover the following areas:

  • Defining conflict and other psychosocial hazards

  • Cost of conflict

  • Outcomes of conflict

  • Sources of conflict

  • Stages of conflict

  • Conflict management styles

  • Conflict management strategies

  • Key skills

Conciliation

In cases of disagreement between parties, a neutral conciliator helps both sides come to an agreement and settle the dispute.

Contact Us

Coaching and Mentoring

Coaching

Conflict Coaching

Conflict coaching is a one-on-one process designed to assist individuals in managing and resolving conflicts effectively. Conflict coaching focuses on empowering an individual to navigate conflict situations with confidence and clarity.

The conflict coaching process used is the CINERGY ® model developed by Cinnie Noble. This model achieves results through guiding the individual through their conflict with a focus on key aspects including values, needs, identity and impacts. This provides participants with insights into themselves and the other person and enables them to develop actionable steps to resolve the matter. It assists with identifying the root causes of the conflict, develop effective communication strategies and explore practical solutions for resolution.

Organisational Coaching

Coaching provides an individual to clarify their thoughts, find and generate new insights, access more of their potential, experiment and try new things, disrupt existing thinking patterns and build new thinking patterns.

Two intertwining Consultancy Matters seedling graphics

Mentoring

Employee Relations | Industrial Relations

Mentoring helps guide an individual in their chosen path. It is a collaborative relationship where the mentor can coach, advise and challenge a mentee in the pursuit of personal and professional development of the mentee.

Contact Us

Compliance to Culture

Workplace Culture Review

A workplace culture review is used in lieu of a workplace investigation to investigate allegations of workplace culture including bullying. This is an employer led review without a complainant, respondent and witnesses.

Complainant led investigations can divide the parties, further escalate the conflict and make it difficult to resolve when the investigation is completed.

They can be used proactively or reactively to investigate issues of concern which will assist to mitigate and eliminate psychosocial hazards.

A workplace culture review includes an evaluation of an organisation’s values, behaviours, relevant policies and working environment (team/overall). It can be used proactively to manage potential issues in the workplace, or it can be used reactively to investigate an incident.

Reactive reviews can be instigated following:

  • Whistleblower or anonymous complaints

  • Poor culture/morale

  • Where a complainant is reluctant to proceed with a detailed complaint

  • Evidence of team conflict, high turnover or absenteeism

  • A suspicion that a particular issue may exist and the need to quantify the risk

  • Where there is perceived workplace conflict and a workplace investigation would be potentially divisive and escalate the conflict (such as when there are allegations of bullying)

Workplace Consulting (Compliance)

  • Employment legislative compliance & advice

  • ER/IR Governance and Risk

  • Restructures, performance management & termination of employment

  • Policy review & development

Group of four young adults sitting at a table, engaged in a lively discussion, with a tablet and a laptop visible.
Contact Us