Our services
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Conflict Resolution
“Peace is not the absence of conflict, but the ability to cope with it.”
Mahatma Gandhi
Assistance with resolving employment and workplace disputes. Services extend to investigating the reason for conflict and equipping individuals with managing conflict.
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Coaching & Mentoring
“Coaching is unlocking people’s potential to maximise their own performance. It is helping them to learn rather than teaching them.”
John Whitmore
Provision of leadership and conflict coaching and HR/IR mentoring.
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Compliance to Culture
Provision of expert workplace relations advice and support.
Services from ensuring your business is up to date in terms of current legislation to assisting with workplace culture.
Conflict Resolution
Mediation
Mediation is a confidential facilitative process, in which the parties to a dispute, with the help of a dispute resolution practitioner (the mediator), endeavour to reach decisions and/or agreements.
Benefits of mediation include that the parties have full control over the outcomes; the discussion is guided by the needs of the parties; it is confidential and voluntary.
Mediations are available for workplace disputes and/or employment/workers compensation disputes.
Facilitated Discussions
A facilitated discussion follows a similar structure as mediation however the direction of a facilitated discussion is guided by the facilitator.
These discussions can be used for resolving workplace disputes, negotiations and in other matters where an independent facilitator is useful to assist the parties to communicate.
Workplace Culture Reviews
Proactive or reactive reviews of the workplace culture to investigate issues of concern to mitigate and eliminate psychosocial risk.
Please refer to section in Compliance to Culture.
Conflict Coaching
Conflict coaching is a one-on-one process designed to assist individuals in managing and resolving conflicts effectively. Conflict coaching focuses on empowering a single individual to navigate conflict situations with confidence and clarity.
The coaching process is tailored to the individual’s needs. Conflict coaching helps identify the root causes of the conflict, develop effective communication strategies, and explore practical solutions for resolution.
Coaching and Mentoring
Coaching
Conflict | Leadership
Coaching provides an individual to clarify their thoughts, find and generate new insights, access more of their potential, experiment and try new things, disrupt existing thinking patterns and build new thinking patterns.
Conflict coaching helps individuals understand why they are in conflict and guides them through different perspectives and equips them with tools to deal with the conflict.
Mentoring
Human Resources | Industrial Relations
Mentoring helps guide an individual in their chosen path. It is a collaborative relationship where the mentor can coach, advise and challenge a mentee in the pursuit of personal and professional development of the mentee.
Mentoring is available in Human Resources, Industrial Relations, Management and Leadership.
Workplace Consulting
Workplace Culture Review
A workplace culture review is an evaluation of an organisation’s values, behaviours and overall working environment in a specific area of the business or overall business. It can be used a proactive way to manage potential issues in the workplace, or it can be used as an investigative tool after an incident. We work closely with the key stakeholders to understand the aims of the review and design a methodology to meet the organisation’s needs.
Reactive reviews can be instigated following:
Whistleblower or anonymous complaints
Poor culture/morale
Where a complainant is reluctant to proceed with a detailed complaint
Evidence of team conflict, high turnover or absenteeism
A suspicion that a particular issue may exist and the need to quantify the risk
Where there is workplace conflict and a traditional investigation would be potentially divisive and escalate the conflict
Workplace Consulting (Compliance)
Employment legislative compliance
Employment advice into HR/IR Projects
Employee consultation
Industrial Relations strategy development
Industrial Relations risk identification & mitigation strategies
Development of Workplace Relations Management Plans
Restructures, performance management & termination of employment
Policy review & development
