Creating and maintaining healthy workplaces
Consultancy Matters delivers tailored services to identify and resolve psychosocial hazards, such as workplace conflict including workplace culture reviews and psychosocial risk assessments to workplace mediation, conflict coaching and conflict management workshops.
We help organisations mitigate risk while equipping individuals with the skills to manage conflict confidently into the future.
Why work with us?
We offer a complete suite of workplace conflict resolution services to assist with mitigating and in some cases eliminating, psychosocial risks in your workplace.
What we do:
Identification of psychosocial hazards/issues and risks through a workplace culture review or a psychosocial risk assessment
Resolution/mitigation/elimination of issues - via conflict resolution strategies including workplace mediation, facilitated discussions or conflict coaching
Equipping individuals and leaders with conflict competence through training, coaching and mentoring
Our services
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Psychosocial Risk Assessment | Workplace Culture Review
Provision of services to investigate issues or provide further insights into what could be presenting issues.
This can be done via:
✅ Psychosocial Risk Assessment - an analysis & assessment of all 14 psychosocial hazards and/or
✅ Workplace Culture Review - an in-depth assessment of the values, behaviours, and everyday practices that shape how people experience work within an organisation.
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Workplace Mediation & Coaching
Workplace conflict resolution are useful tools to use to mitigate or eliminate hazards and risks in the workplace.
A neutral third party can help clarify misunderstandings, and find common ground reducing stress, preventing escalation and to build trust among team members.
✅ Mediation
✅ Facilitated discussions
✅ Conciliation
✅ Conflict Coaching
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Conflict Management Workshops
These workshops are designed for individuals and leaders. They provide the knowledge to manage conflict and information on the legal workplace obligations such as psychosocial safety and discrimination.
Coaching and mentoring enhance an individual’s confidence and ability to manage difficult situations.
✅ Conflict Management Workshops
✅ Organisational Coaching
✅ Mentoring
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Discrimination & Psychosocial Seminars
A major source of workplace conflict can be diversity of opinion which may come from diversity in experience, background, origin etc.
Psychosocial hazards are present in most workplaces - these seminars provide awareness and how to mitigate/eliminate.
It is recommended that organisations provide refresher training annually to their employees on discrimination and psychosocial hazards.
Down to Earth Approach
We deliver on our commitments, will be up front with you and deliver pragmatic solutions and advice that can be readily implemented to suit your specific needs.
Our values
Respect & Empathy
We treat you how you would like to be treated by showing compassion, empathy, respect and understanding to all but particularly parties in conflict.
Integrity & Trust
We do what we say and won’t walk away. We provide a trusted, confidential and impartial service that meets your needs.
About Us
Kirsty Augustine
Kirsty has a background in Employee and Industrial Relations (E&IR) and has worked for a variety of industries from construction and agriculture through to health and aged care. She has extensive experience in E&IR including senior management roles and board appointments (ministerial and volunteer appointments).
Kirsty has significant experience in workplace conflict and mental health issues and a solid understanding of employment legislation. She is passionate about improving workplace culture, developing leaders and resolving conflict.
Her experience dealing with mental health issues, both in the workplace and personally, drives her commitment to fostering healthier, more inclusive workplaces.
