Creating and maintaining healthy workplaces through the use of conflict resolution.
Consultancy Matters' emphasis on resolution strategies such as mediation, facilitated discussions, and conflict coaching reflects a proactive and human-centered approach to workplace conflict and other psychosocial hazards.
These tools aim to address the root causes of conflict, promote understanding, and rebuild working relationships, rather than simply determining whether misconduct occurred.
Why work with us?
We not only IDENTIFY your issues - but we are also focused on RESOLUTION STRATEGIES to resolve the current issues and mitigate/eliminate future issues.
We can:
Identify and resolve underlying issues of workplace conflict and/or culture
Equip individuals and leaders with conflict competence through training, coaching and mentoring
Mitigate/eliminate conflict in your workplace now and in the future
Our services
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Conflict Resolution
“Peace is not the absence of conflict, but the ability to cope with it.” Mahatma Gandhi
✅ Mediation
✅ Facilitated discussions
✅ Conciliation
✅ Conflict Resolution Workshops
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Coaching & Mentoring
“Coaching is unlocking people’s potential to maximise their own performance. It is helping them to learn rather than teaching them.” John Whitmore
✅ Conflict Coaching
✅ Organisational Coaching
✅ ER/IR Mentoring
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Compliance to Culture
Culture is how we do things around here. Compliance is not just about following rules but doing what is right - morally and ethically.
✅ Workplace Culture Reviews
✅ ER/IR/HR Advice & Support
Practical
Delivering pragmatic solutions and advice that can be readily implemented.
Our values
Compassionate
Showing compassion and understanding to parties in conflict.
Honest
Providing a trusted, confidential and impartial service.
About Us
Kirsty Augustine
Kirsty has a background in Employee and Industrial Relations (E&IR) and has worked for a variety of industries from construction and agriculture through to health and aged care. She has extensive experience in E&IR including senior management roles and board appointments (ministerial and volunteer appointments).
Kirsty has significant experience in workplace conflict and mental health issues and a solid understanding of employment legislation. She is passionate about improving workplace culture, developing leaders and resolving conflict.
Her experience dealing with mental health issues, both in the workplace and personally, drives her commitment to fostering healthier, more inclusive workplaces.
